Assessor Resource

FNSRTS309A
Maintain main bank account

Assessment tool

Version 1.0
Issue Date: May 2024


This unit may apply to a range of back office job roles in financial and other organisations of various sizes.

This unit describes the performance outcomes, skills and knowledge required to analyse, verify and process credit and debit transactions and prepare reconciliation reports.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

thoroughly check transaction details and reconciliation reports

interpret and apply relevant legislation

effectively apply bank account reconciliation processes.

Context of and specific resources for assessment

Assessment must ensure:

competency is demonstrated in the context of the financial services work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment

access to and the use of a range of common office equipment, technology, software and consumables.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples, in combination, are appropriate for this unit:

evaluating an integrated activity which combines the elements of competency for the unit or a cluster of related units of competency

verbal or written questioning on underpinning knowledge and skills

evaluating samples of work

accessing and validating third party reports.

Guidance information for assessment

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

communication skills to:

determine and confirm teller banking requirements, using questioning and active listening as required

deal with customers and staff

liaise with others, share information, listen and understand

use language and concepts appropriate to cultural differences

numeracy and IT skills to:

calculate and reconcile non-cash takings

check teller calculations

access and use computer-based databases and spreadsheets

problem solving skills to address errors and discrepancies

literacy skills to:

read documents

complete forms and records accurately

draft reports

organisational skills, including the ability to plan and sequence work

teamwork skills to work cooperatively with others

self-management skills for complying with organisational procedures and requirements

Required knowledge

teller and banking processes

relevant legislation impacting on banking processes

the range and type of government and non-government charges affecting bank accounts

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Organisation policies, procedures and practises may include:

established policies and procedures relating to preparation of reconciliation reports.

Relevant legislation and compliance requirements may include:

Consumer Credit Code

Privacy Act

industry codes of practice.

Other credits and other debits are:

any transactions, either direct or indirect in nature, other than presented cheques which need to be recorded.

General ledger entries include:

the recording of fees, taxes and direct debits

Exceptions refer to:

any corporate cheque falling outside normal parameters.

Stale cheques refer to:

cheques which have passed the statutory time limit for presentation.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Teller bankings are reconciled to daily amounts recorded in Statements, in accordance with organisation policies and procedures and relevant legislative and compliance requirements 
Presented cheques, other credit and other debits are identified and actioned according to the organisation policies and procedures and general ledger entries are charged appropriately 
Errors and discrepancies are rectified in a timely manner and all entries on daily bank statements actioned and followed up as appropriate 
Exceptions reports are generated and exceptions are identified, investigated and actioned in a timely manner 
Stale cheques are identified and acted upon according to organisational policies and procedures 
Reconciliation is completed in an accurate and timely manner with any imbalances identified and rectified 
Appropriate liaison with customers and bank personnel is undertaken as necessary 

Forms

Assessment Cover Sheet

FNSRTS309A - Maintain main bank account
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

FNSRTS309A - Maintain main bank account

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: